Visual language can keep a business plan, strategic plan or even common goals front and center. For most of us, after the planning session is complete the resulting document is filed away to be reviewed occasionally. Imagine if the plan was captured visually and lived on the wall or on your blotter for regular review.

At RFN, we’re proponents of making the most of smart ideas. We’re resolute in our belief that thought leaders are life-long learners, committed not only to improving themselves but to sharing valuable resources with anyone who may benefit.

Enjoy this book review.

Humans are social animals. We tend to reflect what is presented to us. We move in the direction of our conversations.

Building trust with a client is not just about questioning effectively, it is also about asking quality questions.